Returns & Exchanges
Returns & Exchanges Policy
We want you to love your pieces. If something isn’t quite right, we accept eligible returns and exchanges within 14 days of delivery.
Eligibility
To be eligible for a return or exchange, items must:
- be unworn and unwashed
- have all original tags attached
- be free of stains, odors, deodorant marks, makeup, pet hair, or damage
- be returned in original packaging when possible
Items that do not meet these conditions may be rejected and returned to sender.
Returns
Eligible returns may be refunded to the original payment method or issued as store credit.
Original shipping charges are non-refundable.
Customers are responsible for return shipping costs unless:
- the incorrect item was received
- the item arrived damaged or defective
Exchanges
We currently offer exchanges for eligible items within 14 days of delivery.
Once your exchange request is approved and your original item is received, your new item will be shipped with updated tracking information.
Customers are responsible for exchange shipping costs unless the exchange is due to a defective item or an error on our end.
Exchanges are subject to product availability.
Final Sale Items
The following items are final sale and cannot be returned or exchanged:
- underwear
- socks
- gift cards
- limited edition or limited drop items
- marked final sale items
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at info@wildforher.
Please include:
- your order number
- multiple clear photos of the issue
- packaging photos if applicable
International Returns
We accept international returns on eligible items.
Please note:
- return shipping, duties, and customs fees are the responsibility of the customer unless the return is due to an error on our end
- original shipping charges are non-refundable
Processing Time
Please allow 2–4 business days for your return to be processed once received.
Refund timing may vary depending on your payment provider.
Lost or Stolen Packages
wildforher is not responsible for lost or stolen packages marked as delivered by the carrier.
If you experience a delivery issue, we recommend contacting the shipping carrier directly.
Return Portal
To begin a return or exchange, please visit our return portal:
If you have any questions, contact us at:
info@wildforher.com